We believe in providing transparent and open communication.
Communication is at the root of creating a great business relationship. We believe keeping our customers aware on their important assets at every milestone creates reassurance and trust that we’ll handle it all.
We have consistencies and standards to keep you compliant.
Establishing consistencies and standards allows us to achieve the level of performance you expect from your logistics partner. By setting these, we ensure that we regularly meet deadlines and keep your business compliant.
We have an experienced team of subject matter experts.
The team members we have in each role possess the skills and knowledge necessary to exceed what is required for each client. You can rest assured that you will receive the best insight or recommendations for every need.
We strive to provide a WOW experience for every customer.
Providing excellent service is a must when handling time-sensitive freight. But, what is key is delivering a memorable experience, too. We value our clients and strive to make them feel like their business is our business.
We remain accountable to our customers, partners, and employees.
You need to focus on creating great things internally if you want to do great things externally. We do this by making sure we justify our actions and decisions, and stay accountable to those we interact with on a daily basis.
We provide flexible solutions and tailor our services for your needs.
Not every company is the same, so why would we create “cookie cutter” services? No matter your company size or model, our team will devise custom plans and logistics solutions to produce the greatest results.
We believe collaboration is key to building a great partnership.
Part of providing a great experience is getting to know the customer or person with which you are working. By building trust in one another and working together to solve specific challenges, you create something significant.
We empathize with the goals and requirements of our customers.
It’s not enough to create a solution—we must first comprehend the challenge from another perspective. That’s why we go above and beyond to put ourselves in our customers’ shoes to understand how they feel in that scenario.
We pick up and deliver around the clock to and from any location.
There are no opening or closing times at ICAT. Our operations and customer service experts are on the clock 24 hours a day, seven days a week to make sure your valuable freight is where it needs to be, when it needs to be.