Case Study Header Life Saving Logistics Mission

An ICAT Logistics Case Study Logistics for a Lifesaving Mission

When it comes to the medical industry, swift action is absolutely necessary. When a non-profit medical organization reaches out with a lifesaving mission, the ICAT team knew they had to act quickly.

The Problem

One Call

A private, non-profit, volunteer medical organization that offers free surgical treatment to patients in developing countries needed lifesaving medical supplies sent to Guyana in a two-week timeframe. They reached out to the ICAT Logistics team to assist them with an important mission—and only had a short time to do it.

The Solution

Right Solution

The client needed 12 pallets of medications, medical equipment, and implants shipped immediately to Guyana, South America. This country notoriously has very few airfreight options.

In addition to the difficulty in finding the best air export solution, most of the shipment contained hazardous materials, which required additional documentation and a more thorough customs process.

The Results


Working together with the client and the destination agent, our operations experts at ICAT devised a solution and provided a seamless customs process despite facing limited options due to the destination. As a result, the pallets were delivered to Guyana even earlier than the requested timeframe!

The ICAT team took care of everything from start to finish, ensuring all the materials were handled correctly, had the proper documentation, and delivered quickly. With a team of logistics experts, the non-profit medical organization had a successful mission, providing 55 life-changing procedures to 50 patients.

Study Details

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