The ICAT Customer Experience was created with you in mind.

Unlike our competitors, we focus on the entire experience you receive through every interaction. While the quality of service is highly important, it's nothing without communication, collaboration, and empathy—knowing what our customers need, when they need it, and how they are feeling every step of the way.

Icat Icons 13@3x

Link up with an Industry Expert

Looking to connect with a subject matter expert on a specific question or need? Don’t fret! We’ll introduce you to the right person who can help you with your shipping and logistics inquiries or challenges.
Icat Icons 12@3x

What You Need, When You Need It

We know logistics can be overwhelming, even to some of the most seasoned. If you need specific documentation, forms, or instructions, we have just the page for you. Our Resources section has it all!
Icat Icons 11@3x

Help Us Spread the ICAT WOW!

Referrals are the sincerest gesture of satisfaction and let us know we’re doing something right. If you want to refer a colleague or company who could benefit from our services, we have you covered!
Icat Icons 10@3x

We Hear You Loud and Clear

Whether it’s something positive or negative, our team appreciates all customer feedback. Your thoughts, perspectives, and personal experiences help us refine our processes to better serve you!

Take a Look at What our customers are saying!

MFE Customer

Manufacturing Industry

"New to exporting and importing, ICAT Logistics answered our questions, returned quotes promptly and provided updates from departure to delivery. We are pleased to work with a company that places value on communicating with their customers. We would highly recommend them."

DTW Customer

Tooling Industry

"They are always on the ball and quick to respond. They have helped me out several times when we needed something shipped with short notice."

BWI Customer

Manufacturing Industry

"I love the fact that all the people at ICAT are proactive. We do not have to ask for updates. They provide them without asking whether they are positive or negative. That is priceless!"

LAX Customer

Events Industry

"Love the staff. Always so on it and willing to make stuff happen. In production, things change so fast and nothing was ever a problem for them. Thank you for everything!"

BWI Customer

Automotive Industry

"I have always received fast responses whether it is an air or ocean shipment. The teams are always happy to help, even on general questions without a shipment in sight."

CMH Customer

Technology Industry

"We have had some very important customer deliveries over the past several months and our management team did not think for a moment of having any other carriers handle these critical shipments for us."

Connect Keep up with us on social media!

Keeping you updated on industry insights and changes is crucial to the success of your business. 

Stay up to date with ICAT

Check out what’s going on in the company!

It's always refreshing to work with likekind people! See what's currently happening within the four walls of ICAT, and stay informed on current logistics trends and updates!

Explore Our Opportunities

Join the growing ICAT team!

Dedicated to our core values and mission, ICAT Logistics is a place where professionals can learn and grow to achieve their career goals.

Get the latest industry news

Our subject matter experts have your back!

We believe keeping our customers in-the-know is a top priority. That's why we personally handpick, write, and publish blogs and other content that is beneficial for our clients.