File a Claim | ICAT Logistics

Date*

Reference #*

Company*

Name*

First Last

Address*

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Email*

Phone*

Shipper*

Consignee*

Insured/Declared Value (USD$)

Invoice Amount (USD$)*

Certificate of Insurance Number

ICAT Bill of Lading #*

Date of AWB (Airway Bill)*

Date of Delivery*

Date of Discovery*

Description of Cargo*

Location(s) of Goods*

Description of Damages*

Weight of Damaged Goods*

Amount of Claim (USD$)*

Do you have your own cargo insurance?*

Yes
No

Claim Type*

Loss/Missing Goods
Damaged Goods
Both

Missing Goods Quantity

Missing Goods Value

Damaged Goods Quantity

Damaged Goods Value

Type of Damage*

Visible
Concealed

Documents that will be emailed to after form submission:

General Time Limitations for Filing Claims

Claims should always be reported as soon as possible. Please refer to our terms and conditions for more details regarding time limitations.

Document(s) Upload

Please upload any relevant documents or photos that pertain to your claim.

Drop files here or

Accepted file types: docx, pdf, jpg, png, jpeg, , Max. file size: 5 MB, Max. files: 4.

I acknowledge all information provided is true and accurate to the best of my knowledge.*

I agree to the above.

CAPTCHA

Phone

This field is for validation purposes and should be left unchanged.

ICAT Logistics File a Claim

Online Claim Form

General Time Limitations for Filing Claims

Open an agency

Work with us