Welcome to the Customer Care page—home of the ICAT Experience Team. We’re glad you stopped by! Lots of things happen here!

Looking for something in particular? We can help you get to the right subject matter expert to help with your shipping, warehousing, or general logistics needs.

We’ll get you connected to the right person!

We know logistics can be overwhelming at times. Anything you need for your shipments, including proper documentation and instructions, can be located on our Resources page. If you don’t see what you’re looking for, let us know!

Check out what you need here!

As a current customer, please tell us how the services we provide have impacted you. Every ICAT team member appreciates your feedback—positive or negative—and we act on it! Your perspective helps us to refine seamless processes to better serve you and strengthen our partnership!

We want to hear from you directly!

Of course, we would love to help your friends and associates as well! Referrals are the most sincere gesture of satisfaction. If you would like to refer a colleague but aren’t sure where to send them, we’ve got you covered! Just reach out to us below and we will help get the ball rolling!

I’d love to send you a referral that I know!

Come by this page anytime to learn more about our community involvement, customer initiatives, free webinars we are offering, and current events! We will make sure to also post these on our social media platforms, so don’t forget to follow us on these channels!

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